Manage Your Property
Facility Management
One convenient online location to submit and track requests to Prologis and Prologis preferred vendors for the things you need fixed in and around your property.
Submit requests for HVAC, plumbing, landscaping and more.
View ticket status updates as your request is being addressed.
See active and past requests—all in a single online location.
“Prologis Essentials was a huge help. I would have been on the web searching for my vendor relationships without any knowledge of their performance which would have been time consuming when approaching a deadline.The service was fast and efficient in that aspect.”
-Paige C.
Technology Product Distributor
Support Your Business
Customer Resource Center
Your resource for property information, staying up to date on industry trends and getting to know the Customer Experience Team supporting you in your business mission.
As the Customer Resource Center evolves, you’ll enjoy 24/7 access to property information including lease documents, site plans and more.
Stay in-the-know with the latest industry news and supply chain trends.
Get to know your dedicated Customer Experience Team.
“Our online Customer Resource Center provides easy access to lease and building information. We’re continuing to build out additional features to best serve all of our customers and provide them everything they need in a single, convenient place.”
-Mike Curless
Chief Customer Officer
Procure Products and Services
Essentials Marketplace
The convenient place to shop for cost-effective solutions to get—and keep—your warehouse up and running.
Save search time with quick access to products and services from Prologis-trusted vendors.
Leverage our scale with Prologis-preferred pricing.
Shop custom solutions for forklifts, racking, time-saving services, LED installs and more.
Streamlined Forklift Procurement Helps Meet Tight Deadline Case Study
DOWNLOAD THE CASE STUDY
Customer Experience Team
Each Prologis customer receives support from a dedicated Customer Experience Team—a multidisciplinary group of experts here to help you achieve success in every aspect of your business. Your dedicated team acts as an extension of your own team, so you receive best-in-class support and always know where to turn for assistance.
Leasing Officer
The leasing officer works directly with you to develop a deep understanding of your business, strategies and goals—then brings you custom solutions that meet your unique needs.
Real Estate & Customer Experience Manager
The real estate & customer experience manager is your go-to contact for any need, day and night. As an extension of your team, they’ll work to anticipate your needs and respond with exceptional service to your requests.
Real Estate & Customer Service Coordinator
The real estate & customer service coordinator facilitates your questions and requests and ensures you always get the help you need when you need it.
Maintenance Technician
The maintenance technician performs basic maintenance in the building and serves as your contact on the ground to coordinate maintenance services with outside vendors on your behalf.
Construction Manager-Operations
The construction manager-operations identifies, coordinates and manages your construction projects—working directly with you to ensure the project is done right.
Still Have Questions?
Find out more about Prologis Essentials by submitting a question.
Case Studies & Resources
A One-Stop Shop for Racking Helps a Manager Scale Up Warehouse Capacity
Relying on Prologis Essentials as a one-stop shop for racking helped a mid-level warehouse manager move into a new warehouse quickly, despite its location on the other side of the country.
Time-Save Services Packages Provides Convenience and Peace of Mind
Buying a package of core maintenance services from preselected vendors—with a single monthly bill—made it easy for this warehouse manager to keep her facility up and running.
Brighter Lighting Boosts Efficiency, Cuts Costs and Raises Morale
A warehouse manager found that brighter LED lighting made employees more efficient and also brightened attitudes on the job.