Support Your Business
Customer Resource Center
Your resource for property information, staying up to date on industry trends and getting to know the Customer Experience Team supporting you in your business mission.
24/7 Access to Property Information & Industry News
Find property details, read the latest news and discover industry trends and innovations to help you stay ahead of the logistics curve.
Your Customer Experience Team
Get best-in-class support from your own team of multidisciplinary experts ready to help you achieve success in every aspect of your business.
Facility Management
Easily submit and view status updates on service or repair requests for HVAC, plumbing, landscaping and more.
“The Prologis Essentials site makes communicating requirements very easy and the speed of the response was unbelievable. With 24 hours I received 3 responses, 1 was even same day. In addition to ease of use the follow up customer service was impressive. I received a follow-up call asking how things were going and if I needed anything additional. Prologis Essentials is best in class. I'd give it a five.”
-Barton
International Technology Company
Procure Products and Services
Essentials Marketplace
The convenient place to shop for cost-effective solutions to get—and keep—your warehouse up and running.
Save search time with quick access to products and services from Prologis-trusted vendors.
Leverage our scale with Prologis-preferred pricing.
Shop custom solutions for forklifts, racking, time-saving services, LED installs and more.
Streamlined Forklift Procurement Helps Meet Tight Deadline Case Study
DOWNLOAD THE CASE STUDY
Customer Experience Team
Each Prologis customer receives support from a dedicated Customer Experience Team—a multidisciplinary group of experts here to help you achieve success in every aspect of your business. Your dedicated team acts as an extension of your own team, so you receive best-in-class support and always know where to turn for assistance.
Leasing Officer
The leasing officer works directly with you to develop a deep understanding of your business, strategies and goals—then brings you custom solutions that meet your unique needs.
Real Estate & Customer Experience Manager
The real estate & customer experience manager is your go-to contact for any need, day and night. As an extension of your team, they’ll work to anticipate your needs and respond with exceptional service to your requests.
Real Estate & Customer Service Coordinator
The real estate & customer service coordinator facilitates your questions and requests and ensures you always get the help you need when you need it.
Maintenance Technician
The maintenance technician performs basic maintenance in the building and serves as your contact on the ground to coordinate maintenance services with outside vendors on your behalf.
Construction Manager-Operations
The construction manager-operations identifies, coordinates and manages your construction projects—working directly with you to ensure the project is done right.
Still Have Questions?
Find out more about Prologis Essentials by submitting a question.
Case Studies & Resources
A One-Stop Shop for Racking Helps a Manager Scale Up Warehouse Capacity
Relying on Prologis Essentials as a one-stop shop for racking helped a mid-level warehouse manager move into a new warehouse quickly, despite its location on the other side of the country.
Time-Save Services Packages Provides Convenience and Peace of Mind
Buying a package of core maintenance services from preselected vendors—with a single monthly bill—made it easy for this warehouse manager to keep her facility up and running.
Brighter Lighting Boosts Efficiency, Cuts Costs and Raises Morale
A warehouse manager found that brighter LED lighting made employees more efficient and also brightened attitudes on the job.